TAPS Disability Van Service

The Disability Van Service (DVS) is a shared-ride service that provides on–campus wheelchair lift–equipped transportation for those unable to use the regular Campus Transit system. Disability Van Service is available to employees, students and visitors with temporary or permanent mobility impairments. No fare is required to use the Disability Van Service; however, current medical documentation and advance reservations are necessary. (See "Authorization Process" section below for more information.)

Submit an online request for Disability Van Service reservations or make reservations by phone at (831) 459–2829 between 7:30 a.m. and 4:30 p.m., Monday through Friday. Next day reservations are accepted until 7:30 p.m. the night before. Next day reservations received after 7:30 p.m. the night before will be placed on the will-call list.

dvs reservation form

School Term Ride Hours
Monday through Friday 7:30 a.m. to 11:15 p.m.
Late night rides during the week (Monday through Thursday after 9:00 p.m., Fridays after 6:00 p.m.) must be scheduled 24 hours in advance.
Weekends and Holidays 6:00 p.m. to 11:15 p.m.
Weekend and holiday rides must be scheduled by 3:00 p.m. on Friday. Reservations for late rides cannot be made the same day – no exceptions.

Intersession Ride Hours
Monday through Friday 7:30 a.m. to 5:45 p.m.

Summer Session Ride Hours
Monday through Friday 7:30 a.m. to 9:45 p.m. 
Summer Session rides on Fridays after 8:00pm must be scheduled the previous day. Reservations for late rides cannot be made the same day – no exceptions.

Authorization Process
TAPS requires students to have a doctor's note as medical justification for use of the Disability Van Service (DVS). UCSC students can get medical justification, if warranted, at the Student Health Services (SHS) and can request transportation by the DVS to the SHS for the initial evaluation. Students with UCSHIP insurance or with the CruzCare access plan can be seen at the SHS for a visit for illness or injury without any fees. Additionally, students without campus insurance can be seen by the triage nurse, who may be able to provide medical justification, without any fees. Fees would be incurred at the SHS for students without campus insurance if there is a need for further evaluation by clinicians at the SHS.

If you need additional information about authorization procedures for the Disability Van Service give us a call at (831) 459–2829 or send an email inquiry. Medical documentation must be provided as follows:

Students with permanent disabilities should contact the Disability Resource Center at (831) 459–2089 to learn more about obtaining authorization.

Students with temporary disabilities should contact the Student Health Center at (831) 459–2211 to schedule an appointment to obtain authorization.

UCSC employees can fax a letter from their doctor or medical practitioner (temporary conditions must include an end date) to (831) 459-4234.