Santa Cruz METRO has issued the following letter regarding intermittent service eliminations during union contract negotiations. For up-to-date service updates, subscribe to METRO's email or text alerts.
Letter from Santa Cruz METRO
Dear Santa Cruz METRO Customers,
It is always our goal to provide you with great service and right now, we are not meeting that goal.
For some time now, Santa Cruz METRO has been in contract negotiations with its fixed-route bus union SMART. In an effort to push talks toward their desired outcome while they are still underway, SMART’s lead negotiators began encouraging their members not to accept overtime starting Friday, June 28. This action has caused intermittent elimination of services on some routes.
Please continue to monitor alerts, or go to https://www.scmtd.com/en/riders-guide/stay-connected/subscriber-alerts to sign up and receive information, regarding the status of your service. If the fixed-route bus union’s action goes on, we will evaluate service levels and may provide a modified route schedule going forward.
Santa Cruz METRO believes that we should stay at the table and avoid negotiating in public. We hope our employees will continue to trust in their bargaining team and allow negotiations to continue in good faith.
We apologize for this inconvenience. We hope you continue to trust Santa Cruz METRO with your travel needs.
Customers may also contact Customer Service at (831) 425-8600 or by emailing customerservice@scmtd.com.
Sincerely,
The Santa Cruz METRO Team
